Shipping & Returns

RETURN POLICY

We here at Signature Beauty LLC stand behind our products and want you to love them as much as we do! If you are not completely satisfied with your purchase, you may return your order within thirty (30) days of purchase. Your returned merchandise must be accompanied by a valid receipt or order confirmation email. Shipping costs paid on your order will not be refunded, and the customer is responsible for all shipping costs related to returning the merchandise for a refund. Please call (855-426-7765) to obtain proper return address, prior to shipping merchandise.

 

Purchases will be refunded back to the original credit card used to place the order. For your security, there are no exceptions to this policy.

 

If any of the products received in your order are damaged or deemed defective, please give us a call at (855-426-7765) to discuss obtaining a replacement.

 

SHIPPING POLICY

Orders confirmed Monday through Friday will be processed and shipped within 48 hours. Orders confirmed on Saturday and Sunday will be processed and shipped within 48 hours of resuming business the following Monday. Orders confirmed on National Holidays will be processed and shipped within 48 hours of resuming operations the following business day.

 

Shipping to Continental US, Hawaii and Alaska only. Cannot ship to P.O. Boxes.

 

All shipping rates are non-refundable once order has shipped. Shipping is calculated based on weight of package, distance traveled and shipping method selected at checkout. Refer to FedEx website for guidelines and guarantees on delivery methods. Shipping method window starts when order is shipped and picked up by FedEx.

 

***Due to shipping regulations and restrictions on hazardous materials, Beth Minardi Signature Gentle Creme Developers can not be Expedited. Ground service is the only available method of shipping available for these products. No exceptions can be made to this policy. Please be advised - If you order color and developer in the same order and choose an expedited shipping method, only the color items will be expedited and developers will be shipped separately via Ground Service.